Frequently Asked Questions

Answers to the most commonly asked marketing, website design and DKM eStore questions.

SEO

What kind of results do you expect to see, and in what timeframe? How do you measure your success?


We expect to see first page above the fold. If your goal was more geared towards driving foot traffic and/or phone calls to your business restaurant or retail store than the focus would be on the map pack and getting your business ranked there first. Pending on your competition, which is way we audit first before providing a quote, will determine a timeframe on seeing results. We have had clients (e.g Stamped Concrete) rank within 1 day and hold position without doing any work for 6+ months and have had clients (Attorney) not rank for 4-6 months. We run Website and SEO Audits to provide an accurate estimate based on knowing your competition, site improvements, and targeted GEO. We measure success FIVE ways:

  1. Our software tool that is 100% transparent with the work we perform
  2. Google Analytics Goal Tracking
  3. Webmaster Tools (Google and Bing)
  4. Our secret DVR tool
  5. Call tracking




How can I expect to communicate with you? Will you share with me all the changes to make to my site, and provide detailed information about your recommendations and the reasoning behind them?


You may call, email or schedule an in person meeting to discuss updates and direction with your SEO/internet marketing needs. In our SEO reporting software, you will find all the notes on all the changes and updates that we are performing on a daily basis. Any time we suggest to make updates on your website will be explained first before performed. If we are not the developer for your website we will get an estimate from the developer first.




What are your most important SEO techniques?


The most important SEO techniques that D Koder Marketing uses are the ones not shared and keep our agency thriving. There are a minimum of 8 techniques that we use when ranking our clients in the local pack and organic results. We have a solid Web2.0 foundation. We include Press Releases that will get you on sites like ABC, NBC etc. Our human grown network is our strongest asset. Give us a three month shot and see if our techniques work for your domain!




What's your experience in my industry?


This question is what sets us apart from our competitors. We are a diverse internet marketing agency when it comes to working with different industries simple because we on-board a new client in a particular industry and beat their competitors; not on-board them! We leave it up to our clients whether or not they want us working with their competition. SEO practices do not vastly change from industry to industry. We have over 13 years of experience.




Do you offer any online marketing services or advice to complement your organic search business?


Yes, D Koder Marketing has a full arsenal of online marketing services that we advise you use while improving your organic search rankings. Because we require Google Search Console (AKA Google Webmaster Tools) to be verified with the website it gives us the ability to know which keywords you rank for organically and which keywords to focus on in paid to not overlap if not necessary.




Can you show me examples of your previous work and share some success stories?


Yes, once you speak with David Koder via phone conference or in person meeting he will provide you with references upon request. We are very protective over our clients data, so we do not put success stories together. We feel it is far more valuable that you speak to some of our customers that have been with us from the beginning.




What's your experience developing international sites?


D Koder Marketing will design and develop a website in the "English" Language and not any other language. We can plug in a language translator, however, all communication will be in English.




What's your experience in my country/city?


D Koder Marketing currently works with two Global companies and the rest are located and service in U.S.A. Our experience with working in other cities and countries comes from our extensive research. SEO practices do not vastly change from city to city, but the competition and keyword usage does.




Do you follow the Google Webmaster Guidelines?


Yes, D Koder Marketing follows both Google and Bing Webmaster Guidelines. These tools are a must on our SEO tool belt. If you have been deceived by an SEO in some way you may want to report it to the Federal Trade Commission if in the United States.




How long have you been in business?


D Koder Marketing has been in business for four years. The owners experience in the technical SEO/Internet Marketing industry is over 13 years. Learn more about the owners mission.





Website Design

What website platforms does D Koder Marketing build on?


  • Wix
  • WordPress
If you have a site that is built on Drupal we can still provide you with SEO services, but not website maintenance.




Does D Koder Marketing outsource website design projects?


No, we keep these services in house which allows us to keep website projects more affordable than a company that would outsource that same project.





DKM eStore Solutions

How is D Koder Marketing service different from other e-commerce platforms?


Our e-commerce store can be added to your existing website and does not require you to start over.




What payment options do you support?


We support over 50 payment providers globally. Including PayPal and Stripe, so there is a very good chance we support your preferred option. - PayU - RoboKassa - Stripe - Authorize.Net - Pagesguro - Square - PayPal - eway - FirstData - bitpay - American Express These are the most common.




Do you offer refunds?


We do not offer refunds. However, you can chose to pick your preffered plan and go month to month and start selling on a fully functional store.




Are there setup or transaction fees?


No, there are no setup or transaction fees with any of our plans. If you would like us to import or manually upload your products we can do so. If you would like us to train employees, we can, but there would be a cost. Please request quote.




Can I change or cancel plans at anytime?


Yes, all plans are available month-to-month with no long term commitments. So you can change your plan at any time.




Can I use my own domain name or an existing site?


Absolutely. Your store can be added to an existing website residing on your own domain name. For example subdomain.mydomain.com or mydomain.com/mystore. We will assist with this setup.




What currency will I be billed in?


All plans are billed in US Dollars (USD).




Do we charge bandwidth or storeage fees?


No, all plans include unlimited bandwidth and storage at no extra charge.




What is the process to getting started?


Please choose a D Koder eStore plan here. Once you choose your ecommerce plan you will be taken through the sign up process.
We will get the notice and have the site login creditials in your inbox within 24 hours of signing up. Once billing is completed you will be able to start selling in minutes.





Google My Business

What should I do if there’s more than one business at an address?


If the building is a shopping mall or office building should add a suite number or whatever address modifier they have to help separate themselves.

  • PO boxes are still not allowed
  • If the building is a house there can only be one business page no matter what.
  • If you aren’t sure, just ask us!




What should I do if there’s already an old business verified at my address?


Since that old business should be closed you will want to report that business as closed. Even if that other page is verified once it gets marked as closed you will be able to verify your business at that location.




I have a bunch of stores. What’s the fastest way to get them all verified?


If you have 10 or more storefront locations that need to be verified you are actually eligible for Bulk Verification. This allows you to submit all your location information with a spreadsheet to a specialized team that will process all your verification requests at once.

  • Service area businesses do not qualify for this, no exceptions.




I have a bunch of service area businesses. How do I get those set up correctly to ensure faster verification?


If you have multiples in the same area, those should be one page with a service area that’s large enough to encompass the entire area. Having multiple pages with overlapping service areas is a sure way to have your verification rejected or your account suspended. A big corporate phone number is acceptable but if they have it, each page should try to include a local number as well. The information that is on the Google My Business page should be verifiable on the website.




My business does a lot over the phone and/or email?


If you say at least 50% you’re in dangerous territory. If you say at least 75% then that’s too far and they wouldn’t qualify.

  • Even though you aren’t eligible for a Google My Business page you can still sign up for a Brand page. You will not show on Google Maps, but you do have potentially worldwide reach through Google Search and the Google+ network.




I am in the process of opening a new location and have added my new address to my account as a Google My Business page. Can I verify it now?


Businesses that are under construction or that have not yet opened to the public are not eligible for a verified Google My Business page. You will want to request verification once your business has opened to the public.




If you show us your business license over a Google Hangout. Is that good enough for D Koder Marketing to use the Trusted Verifier app?


It is not. The only way that would be valid would be if you were able to hand us your business license. Nothing done over a Hangout or text is valid nor are copies sent to us via email. If you can’t shake hands with us we will not be using the Trusted Verifier app.




Where should I go if I have questions about what’s eligible for verification?


  1. The best place to start if you’re in a hurry would be the Google My Business guidelines.
  2. Send us an email at gybopartner@dkm.agency





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